Payments
We accept Pay Pal only. Payment is always due within5 days of close of auction. If you need some extra time, please let me know right away and I will gladly make special arrangements for you. If after5 days your payment hasnt arrived and no communication has been made, an unpaid item dispute will be file and the item re-listed.
Terms of Sale
Returns are accepted within30 days as money back or item exchange as buyers choice. All shipping and handling charges are the buyers responsibility. However, customer service is very important to us, so if you have a problem, We will work out a solution, so please do not hesitate to contact us, prior to giving neutral or negative feedback.
Shipping
We try to have all items in the mail within 1-2 days after payment. We ship all items USPS priority or First class. Insurance and delivery confirmation is added in the shipping cost.
If you are satisfied please leave positive feedback. As a sellerONLY5s are positive. So please leave 5s on your detail rating. Thanks for looking. Checkout my other items! Please add me to your favorite lists.
Please make sure your shipping address is listed correctly in both places Ebay AND PayPal accounts, BEFORE you make a payment. I cant be held responsible if the item is shipped to the address that is listed in your Ebay or PayPal accounts, but you notified me AFTER the item was shipped that the address listed was incorrect!
SHIPPING
Domestic shipping is via USPS Priority Mail (2-3 working days) with delivery confirmation. For any item that is over $249.99 I also include Signature Confirmation in the shipping charge. This is required for Paypal payments, so there will be no exceptions. USPS Express Shipping (overnight or 2nd day delivery) is also available per your request for an extra charge. Please e-mail me prior to paying if you desire the Express Shipping. I generally ship within 2 days of receiving a cleared payment. If you need me to ship sooner please e-mail me. I dont always notice that you may wish the Express shipping, so please E-MAIL me. I am away from home during the day, so if you wish for the item to be shipped quickly (the next day), please e-mail me the night before as I leave the house by 8 AM and do not return until the Post Office is closed for the day.
I generally ship inPriority or Express boxes. I pack the items by wrapping them in plastic. I will also boutiques use flat rate envelopes if the items fit.
You will receive an e-mail from PayPal confirming when your item is shipped and providing the tracking number. You can also get the tracking number by logging into your Paypal account and by clicking on the "Check Shipment" link next to the transaction. Another way to check the tracking number is by logging into your Ebay account and checking the "Order Details" page next to the item that you purchased. Please e-mail me if you are unable to see the tracking number in your Paypal or Ebay accounts andI will gladly provide it to you.
In some areas mailmen choose not to leave packages in the mailbox, if no one is home, so please make sure that if you are not at home when the package arrives (usually a mailman will leave you a note), you pick it up at the PO. I will have to charge extra shipping for any item that is unclaimed and is returned to me by the PO, in order for me to reship it to you.
International Shipping is either via USPS Priority Mail (6-10 working days) or USPS Express Mail (3-5 working days). USPS Express Mail includes insurance and can be tracked on line. Priority Mail CANNOT be tracked on line and does not include insurance!
International Bidders, please note: Buyers are responsible for all taxes, VAT, import fees, and other fees imposed by your government. Please contact your local post office or customs office to find out more about what fees you may incur. Please be advised: ANY package may be pulled for inspection by customs. Generally custom fees are charged based on the value of the item(s) listed on the custom forms. I will not lower the value on the custom forms due to insurance reasons. Post Office will only let me insure the item for the value listed. If you do not receive your item you will need to check with your customs office to see if they have the package. Generally they will send you a letter with pick up information but it could take up to 3 months if the package is delayed in customs. Please note I have no control over this process.
I have noticed that in certain countries, Postal Service Employees do not always leave a note when they try to deliver the package, therefore please make sure that you start tracking the package on line a few days after it ships. You can track your package at USPS. Please note that if you would like international first class shipping please contact me and I will gladly ship 1st Class international but I am not responsible for undelivered packages because once it leaves the U.S. there is no tracking information available to me.
I will combine domestic and international shipping, if you pay for your items at the same time (within 7 days of winning the first item).
Some of my items are either a store or catalog returns and/or have been lightly handled by the store during the course of the daily retail business (tried on by the customers, moved and shifted through the store racks, etc.). I try to describe any imperfections as accurately as possible, however I am only human and can make a mistake and or miss something on the shoes that you feel should have been listed in the description.
Please read the description and all the measurements carefully and compare them to the measurements of the similar garment that fits you well I will not refund original shipping or return shipping for fit issues
Communication is the key - please e-mail me with any issues or questions prior to leaving a feedback I am very easy to work with and strive to have the best customer service I am Happy if you are Happy!! If you feel that the transaction went well, I would appreciate a positive feedback and an all star ratingI will surely do the same for you.
